Frequently Asked Questions
How can I update my business page?
Your Account Settings can be accessed by clicking your name on the green bar at the top of your screen. From here you can manage all of your Kahuti settings and options.
How do I make my text darker or heavier?
Open Account Settings by clicking your name on the green bar at the top of your screen. Select Appearance from the menu on the left (it's inside the gray Navigation bar on mobile devices) and change Text Weight to heavy.
How do locations and distance work?
When you add a location in Kahuti we retrieve the corresponding latitude and longitude coordinates and then use an algorithm to calculate the distance between your coordinates and others (members, classifieds, local businesses, etc.) The distance we show should be interpreted 'as the crow flies', not driving distance!
Does Kahuti send daily email digests or summaries?
Yes! You can manage your Email Notification settings in Account Settings. From here, choose to enable daily summaries and we will try to send you a daily email with information about your community and the top posts from the previous 24 hours. Unfortunately email delivery can be affected by forces outside of our control so we can't guarantee the messages will reach your mailbox.
What can I do to spread the word about Kahuti?
We've been assembling a collection of resources including posters and social media images that you can use to spread the word about Kahuti. You can find these resources from the Share Kahuti link at the bottom of your page.
What topics are allowed?
You can talk about anything on Kahuti as long as it falls within our community standards which can be summarized by these rules: topics that are illegal, abusive, defamatory or intentionally disruptive may be removed but anything else is perfectly acceptable.
What does it cost to advertise my business?
We have several free and paid options for local small businesses to increase their exposure to local customers. Because supporting local small businesses is important to us we will always offer free advertising options and our paid options are intended to be affordable, typically costing less than 50/month.
How can I add my business to Kahuti?
Open Account Settings and select Add Business from the menu on the left (it's inside the gray Navigation bar on mobile devices) and fill out the information on each page. Once your business has been added you can view options for displaying your business, products and offers within Local Businesses, Local Products and Local Deals.
Can I see what's happening in other locations?
Yes. Kahuti is intended to be portable and can be used anywhere. By opening the Location Menu in the top right corner of your screen (click the icon on mobile devices) you can switch between your Home Location, Current Location (GPS) or Other Location.
Why isn't my location displaying correctly?
Because Kahuti operates globally you may need to include your country code to get the correct results, meaning that you may need to enter London, UK instead of just London if your map is not loading or is displaying the wrong location.
How do I find my private messages?
Click the icon on the green bar at the top of your screen to open Messaging. All of your private conversations with other members can be found here.
What is the purpose of adding friends?
Currently adding friends is a purely semantic exercise and a way of letting another member know that you particularly appreciate their thoughts and comments! In the future we will likely add additional capabilities within the friendship system.
Why isn't there anybody in my community?!
We have a long way to go before we reach strong saturation even in the UK and US. Unfortunately this means that many areas have very few members. If you think Kahuti looks promising other than having a low population, consider inviting some of your friends and neighbors to join you and reach out to our team to ask about what we can do to help your community grow.
What is the long term plan for Kahuti?
Our long term goal is to help connect and strengthen communities and local small businesses across the world but we can't do it alone! While our team is responsible for making sure things are running smoothly and keeping the lights on, any help spreading the word about Kahuti is greatly appreciated. We are better together.
How are stories on the news feed sorted?
Stories on the news feed are sorted chronologically but also factor in comments so a story that was posted a week ago but just had a new comment added will be pushed to the top of the stack.
How long do stories stay on the news feed?
Currently there is a hard limit of 30 days since the original post was created and we are in the process of revising this to be 30 days from the date of last activity.
Can I view all of the posts I've made?
After navigating to Account Settings, select My Posts to view any stories (a.k.a. posts) that you've added to the news feed within the last 90 days.
Is there an easy way to invite my friends?
There is a blue 'invite friends' icon below the map. Clicking this icon will open a window that will allow you to enter a friend's email address and we will send an invitation in your name.
How can I control what shows on my news feed?
By navigating to Account Settings > News Feed Categories you can choose which categories are visible on your news feed. Any categories that you exclude will also be excluded from your daily summary email.
What happens when I block someone?
After blocking another member you will no longer see any posts or comments they have written. You will also not be able to send private messages to that person and vice versa. If you change your mind, you can unblock someone from Account Settings > Blocked Users.
Why is it important to be civil and courteous?
Negative or hurtful interactions tend to facilitate more negative interactions and if they're not controlled in a shared forum they can create a toxic environment that ruins the experience for everyone and dissuades new members from participating.
Can I change how the news feed is displayed?
Yes. After navigating to Account Settings > News Feed Appearance you can choose from three styles for your news feed. The options are: Title + Full Content, Title + Short Summary and Title Only. The second and third options can make it easier to quickly browse and pick out posts that you find interesting.
